• Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
  • Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling

Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Headset with Active Noise Cancelling

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MRP: €274,00
Regular price
€456,00
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per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days
Import Duties to be borne by the customer at the time of delivery.
Product price is exclusive of such duties.

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  • Stereo - Wireless - Bluetooth - 150 ft. - Over-the-head - Binaural - Supra-aural
  • Noise-canceling technology reduces background sounds to keep you focused
  • Roaming range - Up to 98 feet (30 meters) with adaptive power (with Class 1 supported devices)
  • connectivity syncs seamlessly to your compatible mobile devices
  • Dedicated mute button provides quick mute access when on a call
  • Triple-mic with enhanced DSP ensures your voice sounds natural

Customer Reviews

Does not work well with Macbook Pro 2018 OS X High Sierra I originally bought this for use with my Dell XPS Windows 10 computer and my Android Pixel 2. It works great with those 2 devices. It will connects to both the computer and the phone and seamlessly switches between the 2. I can be listening to music on my computer and when a phone call comes in, or if I start dialing out, the headset automatically switches to the phone.The problems started when I tested with my daughter's 2017 macbook pro. The headset worked so well on my windows computer that I just assumed it was a slam dunk to buy the same headset for my daughter. Boy was I wrong. If any bluetooth mouse is connected to the computer, the headset garbles the sound really bad and the mouse gets really slow and choppy. It doesn't matter what bluetooth mouse is connected - I tried a couple different ones including an Apple mouse and a windows mouse - the same windows mouse I was using on my Dell XPS. I called tech support about that and they said to use the plantronics USB bluetooth adapter. The problem is that it's a USB A adapter and the computer only has USB C ports. So if a USB C to A adapter is used, it will end up sticking out of the computer by a couple of inches making it a hazard to break or lose. I'm not sure if this is an Apple problem or a Plantronics problem but I had nothing but problems using this headset with my daughter's macbook Pro. That being said I don't remember having problems when only the headset was connected and no other bluetooth devices were connected to the macbook.Another down side to this headset is that the plastic on the head band cracked only after a month of use. It turns out Plantronics tech support is second to none and sent me a replacement headset immediately. They did ask that I return the old headset but shipped me out a new headset without waiting for me to return the old headset. I was also able to reach a human by phone very quickly. Their tech support and customer service is a rare standout in this day and age of automated systems, overseas agents, and poor customer service. I truly wanted to buy another headset for my daughter but couldn't justify it due to the really poor performance with her macbook.In summary, it performs awesome when paired with the right equipment but lacks durability and cross platform compatibility. 3most flexible headset I've owned, with some pros/cons compared with the savi720 I work in IT and having a good headset is almost as important as any other tool in my cubicle. For many years, I've used the Plantronics Savi W720 (over the head binaural). My company uses Cisco IP phones and the W720 works best with the Plantronics APC-43 Electronic Hook Switch Cable (which eliminates the need for a handset lifter).It was time to get a new headset and since I've also been dealing with an increased amount of ambient noise given the amount of gear and systems running in close proximity, the Voyager focus seemed to fit what I was looking for - dual ear headset with active noise cancelling, compatible with my phone, connectivity to computer/desk phone/cell phone.pros:- noise cancellation works ok, but doesn't really decrease the higher pitched sounds- can connect to my cell phone at any time and for any audio purpose. my savi w720 only connected to my cell phone when an active cellular call signal was present- with the right accessories, it's the most flexible headset to manage multiple connections (desk phone, computer for skype/voip, and cell phone)- good battery lifecons- larger on the ear pads needed for noise cancellation, but results in more discomfort after an hour or two. made worse since I wear glasses- still need the APC-43 to connect to my desk phone AND MDA220 USB Headset Switch to make it all seamless. Figure to add up to another 200 bucks for theseoverall, I'm happy but wish the headset was a little more comfortable to wear. luckily I already had one of the accessories from my previous headset 4If it's too good to be true, it's probably fake I'll admit it, I fell for it. If you look on Plantronic's website (as of August, 2018), they list this headset at $299.95. If you Google them, you'll see there are a lot of questionable websites listing them for less than $150, just like this listing. But they are listed for $250 to $300 at websites with brick-and-mortar stores you know you can trust. I know that means these are not authentic headphones from Plantronics but I bought them anyway, even though there are lots of reviews saying they fell apart or stopped working right away. They came in packaging that obviously wan't from Plantronics (these are expensive headphones, so you know the kind of packaging to expect). The photos already posted for this item show the box -- that's the whole box, with no additional outer box with marketing all over it. I didn't even take them out of the sad box before sending them back (it's not even a standard Amazon return). I did some Googling after the fact, and apparently there are a lot of fake headsets out there. These are probably only worth about $30, so this isn't a way to save money. The only redeeming quality is that these are pretty good for a $30 headset. Buyer beware! 2Excellent quality all the way around. I really like this headset. Very good sound... I live in the pathway of a major airport, and occasionally I'll be outside on the phone, and with this headset, people have said they can't even hear the plane flying over. The sound quality is great. Although I suspect for music one could do better with a dedicated set of high end headphones, the music quality is quite good, too. If you are looking for a headset both for phone work as well as listening to music, podcasts, etc., I don't think you can go wrong here. I also like the way the controls work... very straightforward, pairs easily every time I turn it on, tells me how much talk time is left, etc. And if the headset is off, and I get a call, I can slap it on, flip the on switch, and it works so quickly to pair that I don't lose the call by the time it's on my headset. 5Wonderful Headset But Fatally Flawed This headset has many positive attributes. The sound quality is good. The bluetooth connectivity is good.The fatal flaw -- poor construction of the plastic parts of the headset. Mine broke after 13 months and two weeks. The warranty lasts 12 months plus a 30 day grace period. The company rigidly adheres to this policy -- no exceptions. I am out of luck.I am not the only reviewer who experienced this problem.I suppose if you can purchase an extended warranty, it might be worth it.Otherwise, BUYER BEWARE. 1A dream come true These are very comfortable. I have a very large head and wear glasses and these have a suspension band that makes them very comfortable in almost all situations. I didn't realize that they notch and lock down at first, but once I figured that out, they were a perfect fit.Mic quality is excellent. I've used these with Vidyo, WebEx, Skype, and GlobalMeet so far. In each instance voices in the headphones sound great and my voice sounds fantastic to others. The mute function is very well done and is right on the microphone with a solid quick pronounced button. These headphones detect when you're trying to talk while you're muted and they alert you that no one can hear you speaking. You can change the setting to be audible, display a notification, both, or none.Overall Audio quality is also great. Definitely Plantronics voice audio quality here. I can listen to music in full fidelity. When you communicate with the mic, the headphone switches profiles, even with the adapter and there is a drop in music quality. The drop is notifiable, but it's still usable for gaming. The bass is rich, the mids are pronounced and well defined, and the highs are great. The headphones are doing some fancy realtime DSP when listening to music and the quality is very well pronounced for professionally office headphones.Range is also decent. These go much further than my BackBeat Pro's and I can use them all over my 950 sq ft work space with no problems. If I do get too far, the quality drops for the first few words, then switches to a higher band and picks right back up. This is a little annoying, but it handles it well. As long as you are within 50ft, you shouldn't run into any issues.Noise cancelling is very light. It's not overbearing, but it's a very subtle effect that is hard to notice. I get motion sickness from Bose noise cancelling, but these don't bother me at all.The build quality feels good. They don't feel cheap like other headsets can feel. The dock is solid and well built. The headphones slip easily right in.I've used these enough now that I can comment on the battery life. For heavy voice and music I get 12-14 hours before they die. You get an audible alert an hour before they day, and the software estimate for battery life is very accurate.Once you get these, make sure you update the firmware. The firmware on the USB accessory and the headset both increase range and improve performance and audio quality.There is a slight quality drop when using pure bluetooth vs the dongle. It won't be noticeable to most people however. Let me know if you have questions about the headphones or software! 5Great tool for the office & seemless integration with Cisco IP Communicator! I particularly like this headset and I have had quite s few. I work remotely out of my home office for work, so this is really helpful when my 11-year olds are home from school for a holiday or the summer. The sound cancellation is great. I m not going to tell you it is the same as Sony s or Bose s but it sure is good. The thing that stands apart is it s seemless integration with my Cisco softphone (IP Communicator). No extra software was needed and i cannot install anything because of my eork laptop security. This is great. Now, I can pair it with my iPhone X and change the settings via the app, so I do not feel like I m missing anything.The mic and sound of my voice during conference calls and presentations is superb. This is why it is a better tool for me for calls than the Bose and Sony products. If they only had a good dedicated mic, they could compete in this market, but this is why I believe a Plantronics stands apart and dominate. Their products like this one work well with my Cisco softphone, integrates with my iphone for mobile calls and when traveling, and has insane battery life for all day work.I can hear clearly and speak without problems or worry that the people on the phone cannot hear me. It appears to use the same mic I have on my portable Voyager Pro mic that I have as a backup or when I need a free ear to listen with.The traveling case is foam padded and protects it pretty well. It is not a hard case, but I think it still works well. Hard cases have made me assume more that I had more protection than it reasonably can.The stand that I use when in my office is a nice cradle/stand with easy to ready lights and docks really easily. This makes it easy to take off and charge in a dedicated place.The features that this has are really surprising, too. They are not only practical but seemed to have been thought out in a way that I did not expect. The auto answer when I put the headset on is great.The mic remind voice that I can set for various intervals, when I talk and it s on, and/or any combination of the 2 is super helpful. Yes, I do wish I could control the volume of the mute on voice, but it works well. If I hate it at some point, I can turn it off and look at my Cisco softphone to see if mute is off.It does allow for longer range talk when further away from my computer. That can sacrifice battery life from over 14 hours to almost 9 hours per day. There are days when meetings, projects, and working with people will keep me online all day, so it s nice to have 9+ hours.I d recommend this and think you should seriously consider it for the features, comfort, great sound (earphones and mic), long battery life, and integration with Cisco. I have a big head and it works great. 5One headset to rule them all These headphones really do everything: comfort, calls, music. I have a pair at home and a pair at work and I use them to listen to music all day and occasionally take calls.I tried many headphones/headsets in my quest for The One. These are the most comfortable of all headsets I tried, especially when wearing glasses. The sound when listening to music is not as good as other audiophile headphones, but it is *very good*. The call acoustics / noise-canceling microphone is also top tier. The bluetooth connectivity is amazing. I have them simultaneously connected to an MacBook and an iPhone all day.I own ~12 pairs of headphones/headsets including Bose, Sennheiser, AKG, but because of how comfortable the Voyager Focus is, and how easy it is to be listening to music and receive a phone call, it's all I use anymore. 5Finally--a wireless headset for conference calls & hifi audio I am picky about headsets and headphones. I am on conference calls almost the entire day. When not, I'd like to enjoy a bit of music. Well, I enjoy a lot of music, but it is hard to cram into available time.I have been waiting for a great wireless headset for 5 years, to mix conference calls with hifi music listening that can switch between a physical phone and a PC. I have great headphones (Sennheiser HD 650), but headsets have always been single purpose for conference calls. FINALLY, something is here to balance both. I was skeptical at first...My requirements were:* Mute button with external visual indication when engaged* High quality for music listening* Ability to pair to multiple devices (phone + PC)* Comfortable for all day* Boom with good microphone sound quality.This checks all the boxes, which wasn't clear reading other reviews. This is an on-the-ear headset with a great mic that has a mute button! I was concerned about visual indication of the mute button engagement. The general approach is indication via the Plantronics Hub app when using it with a a PC softphone, which doesn't work for my use case (I have a Cisco DX80 video phone and don't prefer a softphone). A nice trick is that the BT600 USB that this comes with lights a different color when on mute. Even better, if I plug that USB dongle into my Cisco DX80 and pair the headset with the BT600 instead of the DX80, the DX80 recognizes it as a USB phone and when I go on mute, I get visual indication from the DX80 that I am on mute. That is HUGE for me. Another cool feature, in addition, is it yells at me if I talk on mute. Sometimes that may be intentional, but don't worry, you can turn that off with the Plantronics Hub app.These headphones support the aptX codec for hi-fi wireless audio quality. So I can jam to Steely Dan's Aja when not on a conference call and it sounds great. These headphones resemble the Backbeat Sense I had before, but those didn't hold up as an adequate solution for a headset due to the mic placement not being ideal for conference use. These headphones can't touch the fidelity of my HD60 cans, but the comfort level is 90% of that, and the audio quality is the best I've had from a multi-tasking headset.The headset is very comfortable. Supple leather, and no strong pressure on the ears or headband.I'm a huge fan. It took some patient waiting for something like this to arrive. Been a fan of plantronics headsets and headphones for a while. 5Extremely cheap plastic does not last I was initially very happy with this purchase, due to good battery life and pretty good sound quality. About three or four months into usage, I noticed a small crack on one side of the headphones, and that rapidly turned into a complete crack. Then about 10 months in the other side cracked. Now I have headphones that work, but look ridiculous and I have to treat them with utter care so I don't cut the exposed cords when they extend fully, due to the crack.The quality of the plastic used in these headphones is beyond cheap. Extremely disappointed in Plantronics. Shoddy product. I've worn many different brands of headphones over the years, all day (I'm a software developer, and listen all day as I work) and never, ever had another pair break in this fashion. 1
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Reviews

Customer Reviews

Does not work well with Macbook Pro 2018 OS X High Sierra I originally bought this for use with my Dell XPS Windows 10 computer and my Android Pixel 2. It works great with those 2 devices. It will connects to both the computer and the phone and seamlessly switches between the 2. I can be listening to music on my computer and when a phone call comes in, or if I start dialing out, the headset automatically switches to the phone.The problems started when I tested with my daughter's 2017 macbook pro. The headset worked so well on my windows computer that I just assumed it was a slam dunk to buy the same headset for my daughter. Boy was I wrong. If any bluetooth mouse is connected to the computer, the headset garbles the sound really bad and the mouse gets really slow and choppy. It doesn't matter what bluetooth mouse is connected - I tried a couple different ones including an Apple mouse and a windows mouse - the same windows mouse I was using on my Dell XPS. I called tech support about that and they said to use the plantronics USB bluetooth adapter. The problem is that it's a USB A adapter and the computer only has USB C ports. So if a USB C to A adapter is used, it will end up sticking out of the computer by a couple of inches making it a hazard to break or lose. I'm not sure if this is an Apple problem or a Plantronics problem but I had nothing but problems using this headset with my daughter's macbook Pro. That being said I don't remember having problems when only the headset was connected and no other bluetooth devices were connected to the macbook.Another down side to this headset is that the plastic on the head band cracked only after a month of use. It turns out Plantronics tech support is second to none and sent me a replacement headset immediately. They did ask that I return the old headset but shipped me out a new headset without waiting for me to return the old headset. I was also able to reach a human by phone very quickly. Their tech support and customer service is a rare standout in this day and age of automated systems, overseas agents, and poor customer service. I truly wanted to buy another headset for my daughter but couldn't justify it due to the really poor performance with her macbook.In summary, it performs awesome when paired with the right equipment but lacks durability and cross platform compatibility. 3most flexible headset I've owned, with some pros/cons compared with the savi720 I work in IT and having a good headset is almost as important as any other tool in my cubicle. For many years, I've used the Plantronics Savi W720 (over the head binaural). My company uses Cisco IP phones and the W720 works best with the Plantronics APC-43 Electronic Hook Switch Cable (which eliminates the need for a handset lifter).It was time to get a new headset and since I've also been dealing with an increased amount of ambient noise given the amount of gear and systems running in close proximity, the Voyager focus seemed to fit what I was looking for - dual ear headset with active noise cancelling, compatible with my phone, connectivity to computer/desk phone/cell phone.pros:- noise cancellation works ok, but doesn't really decrease the higher pitched sounds- can connect to my cell phone at any time and for any audio purpose. my savi w720 only connected to my cell phone when an active cellular call signal was present- with the right accessories, it's the most flexible headset to manage multiple connections (desk phone, computer for skype/voip, and cell phone)- good battery lifecons- larger on the ear pads needed for noise cancellation, but results in more discomfort after an hour or two. made worse since I wear glasses- still need the APC-43 to connect to my desk phone AND MDA220 USB Headset Switch to make it all seamless. Figure to add up to another 200 bucks for theseoverall, I'm happy but wish the headset was a little more comfortable to wear. luckily I already had one of the accessories from my previous headset 4If it's too good to be true, it's probably fake I'll admit it, I fell for it. If you look on Plantronic's website (as of August, 2018), they list this headset at $299.95. If you Google them, you'll see there are a lot of questionable websites listing them for less than $150, just like this listing. But they are listed for $250 to $300 at websites with brick-and-mortar stores you know you can trust. I know that means these are not authentic headphones from Plantronics but I bought them anyway, even though there are lots of reviews saying they fell apart or stopped working right away. They came in packaging that obviously wan't from Plantronics (these are expensive headphones, so you know the kind of packaging to expect). The photos already posted for this item show the box -- that's the whole box, with no additional outer box with marketing all over it. I didn't even take them out of the sad box before sending them back (it's not even a standard Amazon return). I did some Googling after the fact, and apparently there are a lot of fake headsets out there. These are probably only worth about $30, so this isn't a way to save money. The only redeeming quality is that these are pretty good for a $30 headset. Buyer beware! 2Excellent quality all the way around. I really like this headset. Very good sound... I live in the pathway of a major airport, and occasionally I'll be outside on the phone, and with this headset, people have said they can't even hear the plane flying over. The sound quality is great. Although I suspect for music one could do better with a dedicated set of high end headphones, the music quality is quite good, too. If you are looking for a headset both for phone work as well as listening to music, podcasts, etc., I don't think you can go wrong here. I also like the way the controls work... very straightforward, pairs easily every time I turn it on, tells me how much talk time is left, etc. And if the headset is off, and I get a call, I can slap it on, flip the on switch, and it works so quickly to pair that I don't lose the call by the time it's on my headset. 5Wonderful Headset But Fatally Flawed This headset has many positive attributes. The sound quality is good. The bluetooth connectivity is good.The fatal flaw -- poor construction of the plastic parts of the headset. Mine broke after 13 months and two weeks. The warranty lasts 12 months plus a 30 day grace period. The company rigidly adheres to this policy -- no exceptions. I am out of luck.I am not the only reviewer who experienced this problem.I suppose if you can purchase an extended warranty, it might be worth it.Otherwise, BUYER BEWARE. 1A dream come true These are very comfortable. I have a very large head and wear glasses and these have a suspension band that makes them very comfortable in almost all situations. I didn't realize that they notch and lock down at first, but once I figured that out, they were a perfect fit.Mic quality is excellent. I've used these with Vidyo, WebEx, Skype, and GlobalMeet so far. In each instance voices in the headphones sound great and my voice sounds fantastic to others. The mute function is very well done and is right on the microphone with a solid quick pronounced button. These headphones detect when you're trying to talk while you're muted and they alert you that no one can hear you speaking. You can change the setting to be audible, display a notification, both, or none.Overall Audio quality is also great. Definitely Plantronics voice audio quality here. I can listen to music in full fidelity. When you communicate with the mic, the headphone switches profiles, even with the adapter and there is a drop in music quality. The drop is notifiable, but it's still usable for gaming. The bass is rich, the mids are pronounced and well defined, and the highs are great. The headphones are doing some fancy realtime DSP when listening to music and the quality is very well pronounced for professionally office headphones.Range is also decent. These go much further than my BackBeat Pro's and I can use them all over my 950 sq ft work space with no problems. If I do get too far, the quality drops for the first few words, then switches to a higher band and picks right back up. This is a little annoying, but it handles it well. As long as you are within 50ft, you shouldn't run into any issues.Noise cancelling is very light. It's not overbearing, but it's a very subtle effect that is hard to notice. I get motion sickness from Bose noise cancelling, but these don't bother me at all.The build quality feels good. They don't feel cheap like other headsets can feel. The dock is solid and well built. The headphones slip easily right in.I've used these enough now that I can comment on the battery life. For heavy voice and music I get 12-14 hours before they die. You get an audible alert an hour before they day, and the software estimate for battery life is very accurate.Once you get these, make sure you update the firmware. The firmware on the USB accessory and the headset both increase range and improve performance and audio quality.There is a slight quality drop when using pure bluetooth vs the dongle. It won't be noticeable to most people however. Let me know if you have questions about the headphones or software! 5Great tool for the office & seemless integration with Cisco IP Communicator! I particularly like this headset and I have had quite s few. I work remotely out of my home office for work, so this is really helpful when my 11-year olds are home from school for a holiday or the summer. The sound cancellation is great. I m not going to tell you it is the same as Sony s or Bose s but it sure is good. The thing that stands apart is it s seemless integration with my Cisco softphone (IP Communicator). No extra software was needed and i cannot install anything because of my eork laptop security. This is great. Now, I can pair it with my iPhone X and change the settings via the app, so I do not feel like I m missing anything.The mic and sound of my voice during conference calls and presentations is superb. This is why it is a better tool for me for calls than the Bose and Sony products. If they only had a good dedicated mic, they could compete in this market, but this is why I believe a Plantronics stands apart and dominate. Their products like this one work well with my Cisco softphone, integrates with my iphone for mobile calls and when traveling, and has insane battery life for all day work.I can hear clearly and speak without problems or worry that the people on the phone cannot hear me. It appears to use the same mic I have on my portable Voyager Pro mic that I have as a backup or when I need a free ear to listen with.The traveling case is foam padded and protects it pretty well. It is not a hard case, but I think it still works well. Hard cases have made me assume more that I had more protection than it reasonably can.The stand that I use when in my office is a nice cradle/stand with easy to ready lights and docks really easily. This makes it easy to take off and charge in a dedicated place.The features that this has are really surprising, too. They are not only practical but seemed to have been thought out in a way that I did not expect. The auto answer when I put the headset on is great.The mic remind voice that I can set for various intervals, when I talk and it s on, and/or any combination of the 2 is super helpful. Yes, I do wish I could control the volume of the mute on voice, but it works well. If I hate it at some point, I can turn it off and look at my Cisco softphone to see if mute is off.It does allow for longer range talk when further away from my computer. That can sacrifice battery life from over 14 hours to almost 9 hours per day. There are days when meetings, projects, and working with people will keep me online all day, so it s nice to have 9+ hours.I d recommend this and think you should seriously consider it for the features, comfort, great sound (earphones and mic), long battery life, and integration with Cisco. I have a big head and it works great. 5One headset to rule them all These headphones really do everything: comfort, calls, music. I have a pair at home and a pair at work and I use them to listen to music all day and occasionally take calls.I tried many headphones/headsets in my quest for The One. These are the most comfortable of all headsets I tried, especially when wearing glasses. The sound when listening to music is not as good as other audiophile headphones, but it is *very good*. The call acoustics / noise-canceling microphone is also top tier. The bluetooth connectivity is amazing. I have them simultaneously connected to an MacBook and an iPhone all day.I own ~12 pairs of headphones/headsets including Bose, Sennheiser, AKG, but because of how comfortable the Voyager Focus is, and how easy it is to be listening to music and receive a phone call, it's all I use anymore. 5Finally--a wireless headset for conference calls & hifi audio I am picky about headsets and headphones. I am on conference calls almost the entire day. When not, I'd like to enjoy a bit of music. Well, I enjoy a lot of music, but it is hard to cram into available time.I have been waiting for a great wireless headset for 5 years, to mix conference calls with hifi music listening that can switch between a physical phone and a PC. I have great headphones (Sennheiser HD 650), but headsets have always been single purpose for conference calls. FINALLY, something is here to balance both. I was skeptical at first...My requirements were:* Mute button with external visual indication when engaged* High quality for music listening* Ability to pair to multiple devices (phone + PC)* Comfortable for all day* Boom with good microphone sound quality.This checks all the boxes, which wasn't clear reading other reviews. This is an on-the-ear headset with a great mic that has a mute button! I was concerned about visual indication of the mute button engagement. The general approach is indication via the Plantronics Hub app when using it with a a PC softphone, which doesn't work for my use case (I have a Cisco DX80 video phone and don't prefer a softphone). A nice trick is that the BT600 USB that this comes with lights a different color when on mute. Even better, if I plug that USB dongle into my Cisco DX80 and pair the headset with the BT600 instead of the DX80, the DX80 recognizes it as a USB phone and when I go on mute, I get visual indication from the DX80 that I am on mute. That is HUGE for me. Another cool feature, in addition, is it yells at me if I talk on mute. Sometimes that may be intentional, but don't worry, you can turn that off with the Plantronics Hub app.These headphones support the aptX codec for hi-fi wireless audio quality. So I can jam to Steely Dan's Aja when not on a conference call and it sounds great. These headphones resemble the Backbeat Sense I had before, but those didn't hold up as an adequate solution for a headset due to the mic placement not being ideal for conference use. These headphones can't touch the fidelity of my HD60 cans, but the comfort level is 90% of that, and the audio quality is the best I've had from a multi-tasking headset.The headset is very comfortable. Supple leather, and no strong pressure on the ears or headband.I'm a huge fan. It took some patient waiting for something like this to arrive. Been a fan of plantronics headsets and headphones for a while. 5Extremely cheap plastic does not last I was initially very happy with this purchase, due to good battery life and pretty good sound quality. About three or four months into usage, I noticed a small crack on one side of the headphones, and that rapidly turned into a complete crack. Then about 10 months in the other side cracked. Now I have headphones that work, but look ridiculous and I have to treat them with utter care so I don't cut the exposed cords when they extend fully, due to the crack.The quality of the plastic used in these headphones is beyond cheap. Extremely disappointed in Plantronics. Shoddy product. I've worn many different brands of headphones over the years, all day (I'm a software developer, and listen all day as I work) and never, ever had another pair break in this fashion. 1
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